Technical Support Information

Technical Support Information:

E-mail capabilities through Nuvox and Otter Creek Technical Services

Internet Web Site Address: www.ppolizzi.com

EDI capabilities through Sterling Commerce Network using Gentran:Director Software

Vendor Managed Inventory (VMI) capable with equipped vendors

Order tracking capabilities direct with vendor computer through WTS_FTP Pro Software and/or pcAnywhere for Windows version 9.0

Scanning capabilities in conjunction with OmniPage Pro for Windows version 7.01 and Corel Photo-Paint version 6.0

Software/Utilities programs we are utilizing:

                                                Microsoft Windows XP

                                                Microsoft Word 2002 for Windows

                                                Microsoft Works 97 for Windows

                                                Microsoft Access 2002 for Windows

                                                Microsoft Excel 2002 for Windows

                                                Microsoft PowerPoint 2002 for Windows

                                                Microsoft Publisher 2002 for Windows

                                                Word Perfect for Windows version 6.1

                                                Lotus 123 for Windows version 5.0

                                                Adobe Acrobat

                                                WinZip

                                                InoculateIT